We collect your information from the following sources:
information you give us when you create an account to engage
with the services we offer through our Site or App (“SpaceiShare Account”), fill out forms, advertise a space offered for rent (“Space Listing”), log customer service inquiries, and participate in surveys;
information from other sources, such as companies that help us
to update our records; and
information that we collect automatically when you visit our
website, such as information about your browser settings and
other information collected through cookies.
How We Use and Disclose Your Information
We comply with federal Personal Information Protection and
Electronic Documents Act (“PIPEDA”).
We do not sell or rent your personal information to third
We use your information to provide services and to manage our
business operations. For example, we use your information in
order to facilitate interactions between users who offer a space
for rent (“Space”) or wish to rent a Space,
answer your inquiries, authenticate you when you sign into
online services, prevent loss and fraud, and analyze our
business operations and website performance.
We combine all the information we collect other than information
relating to your browsing history.
We may share information with our affiliates who may be outside
of Canada and may be subject to laws that are different from
those in Canada.
We use third parties to assist us in our operations. We may
share your information with these third parties in order to
provide better services to you.
Your Account page allows you to change your communication
preferences with respect to e-mail newsletters and notifications
of special offers in accordance with the Canada Anti-Spam
You may also close your account if you want to withdraw your
consent from our further use of your information. We may,
however, retain information about your previous transactions for
audit purposes, to ensure the integrity of our data and to
fulfill legal requirements.
“your”, or the “User”,
“Renter” or “Host” to refer to
persons who access and interact with the SpaceiShare Site, App and the
Services accessible on the Site or App. The terms
"we", "our" and
Our Site is operated by SpaceiShare Inc. from its offices in
Ontario, Canada. If you have a question or complaint about our
personal information handling practices, please contact us at
Scope and Effective Date
updated or modified from time to time. The date of any such
updates or modifications will be listed at the end of this
personal information we collect through our Site and App.
What Personal Information Do We Collect?
We comply with the federal Personal Information Protection and
Electronic Documents Act ("PIPEDA").
Information that identifies you or could be combined by us or
our service providers and affiliates with other information to
identify your Personal Information. To ensure the safety of
those who use our services, we will verify the identities of
Site or App users who wish to offer Space for rent and post
Listings (“Hosts”) and users who seek to rent
Space (“Renters”). Therefore, as a Host or
Renter you may be asked to provide your full legal name, social
insurance number (to verify your identity), personal e-mail
address, your home address, your home telephone number, your
personal cellphone number, your image, and may include your age,
and other similar information when associated with you. Personal
information may also be information containing details as to
whether you have opened our promotional e-mails or how you have
used our website, if we can associate that personal information
with you. If you are a business customer or prospective business
customer, personal information does not include your title,
business address, and business telephone number.
We collect personal information from you when you create your
SpaceiShare Account, transact via our platform, enter a contest
or promotion, communicate with us using our Site or App forms to
make a request or ask a question, submit a review, take a survey
or otherwise submit personal information to us through on our
Site or App.
For example, we will request credit card and other identifying
information to process a credit card transaction through a
third-party payment processing service partner such as PayPal,
Square, Stripe or another similar service (the “Payment Processor”) when you interact with our Site or App as a Host to post a
Space Listing or as a Renter to reserve and book a Space. We
will request personal information such as name and email when
you create your SpaceiShare Account.
We also receive personal information about you from, among
others: (i) our Payment Processor partner regarding whether the
credit card details you entered on our Site or App have been
accepted or declined, (ii) third party identity verification and
authentication providers, such as BlockScore, Facebook, LinkedIn
and others (“Third-Party Authentication”) to
validate your identity and contact information; and (iii) other
social media, promotional, or marketing companies with whom you
shared your information and whom you have allowed, either
directly or indirectly, to provide information to us.
How Do We Use Your Personal Information?
We use your information to provide products and services and to
manage our business operations. Some examples include: (a) to
register your account, (b) to authenticate you when you log into
your account via a Third-Party Authentication service, (c) to
fulfill your requests for services, (d) to communicate with you
about your requests, (e) to administer contests and promotions in
which you consented to participate either directly or indirectly,
(f) to recommend or to offer you other products and services based
on your inferred interests, (g) to post your reviews and ratings
about us, our platform and services, (h) to communicate with you
regarding customer service issues or planned service
interruptions; and (i) to protect the security or integrity of our
Site, App, Services and our business.
Personalized Offers and Web Analytics
We also automatically collect information when you visit our
website in order to customize your experience. For example, we
collect information about what site referred you to our website,
your browser type, operating system type and version, language,
and your Internet Protocol ("IP") address. We
also collect information about how you browse through our website,
including logging the pages you visit and the amount of time you
spend on certain pages. We use this information for a number of
technical purposes to ensure that our pages load correctly in your
browser, as well as to personalize our offers to you. We also use
this information to improve our website. For example, we use IP
addresses to collect pages for your geographical location, we log
the frequency of visits to certain pages on our website and how
visitors navigate through our website in order to detect problems,
improve our website and learn about what services are of interest
to you, we use information about those services you have clicked
on to make suggestions about other products or services that you
might be interested in viewing, and we track whether certain types
of promotional e-mails were opened by you and whether you sought
information about a particular product or service in order to make
inferences about other services in which you might be interested.
Your Ad Choices: Interest-Based Advertising
Our website uses small pixel files (small images) and cookies
(small text files) to keep track of your browser so that you
will be recognized when you visit other websites where our
third-party ad management providers may show you advertisements
from us based on your visit to our website. Some of these
advertisements may be customized to particular products and
services that you viewed or they may be based on inferences
about products and services in which you might be interested
These pixel files and cookies are generally valid for a limited
number of days (usually no more than 90 days) and are provided
by our ad management providers. We require our ad management
providers to participate in the Digital Advertising Alliance of
Canada's Ad Choices Program. Click
visit the Digital Advertising Alliance of Canada's Your Ad
Choices website where you can find out more information about
digital advertising and how you can opt-out of interest-based
Please note that if you opt-out of interest-based advertising
you may still see advertisements from us on other websites.
However, they will not be customized based on your browsing
history on our website. In addition, we will continue to
customize our offers of products and services to you when you
are on our website unless you block cookies from our website. If
you block cookies on our website, certain functions, such as the
Space booking service may not function properly because our
website must recognize you as you move through the reservation
Regarding Children and Minors
Our Site, App and Services are not directed to children under
the age of 18 years (“Minors”). We will not
knowingly collect personal information about a child under the
age of 18.
We do not allow Minors to create accounts, make purchases or
enter contests or promotions.
Do We Disclose Your Personal Information to Others?
We may share your personal information with our service
providers that help us with our business operations. For
example, we will share information with our service providers or
our affiliates who provide us with marketing and promotional
services. We require our service providers and our affiliates to
keep your personal information secure. In addition, our service
providers may not use or disclose personal information for any
purpose other than providing the services on our behalf unless
we or they have obtained your consent.
We may transfer any information we have about you in connection
with a merger or sale (including transfers made as part of
insolvency or bankruptcy proceedings) involving all or part of
our business or as part of a corporate reorganization or stock
sale or other change in corporate control.
We may also disclose your personal information if it is
necessary for us to collect a debt from you or where we have
reason to believe that it is relevant to the investigation or
decision to investigate a breach of the laws of Canada, a
province or territory of Canada, or a foreign jurisdiction, and
we are legally permitted to do so.
Law Enforcement Requests
We will disclose personal information without your knowledge or
consent if we receive an order, subpoena, warrant or other legal
requirement issued by a court, tribunal, regulator or other person
with jurisdiction to compel disclosure of your personal
information. If we receive a written request from a police officer
or other law enforcement agency with authority to request access
to your personal information in the course of an actual or
potential investigation into a breach of a law, our policy is to
provide the requested information.
Storage Outside of Canada
Your personal information may be used or stored by us or our
service providers and our corporate affiliates outside of Canada.
We require that our service providers [and our corporate
affiliates] safeguard your personal information. However, if your
personal information is used or stored outside of Canada, it will
also be subject to the laws of the country in which it is used or
When you create your SpaceiShare Account, in accordance with the
Canada Anti-Spam Legislation (“CASL”), you will
have the option to choose what marketing and promotional e-mails
and communications you receive from us. If you are a Host or a
Renter, your Account will store your contact details, such as
your legal name, home address, email, and phone number. You will
also be able to view your booking reservation and payment
history, and view your past reviews. You can modify your
information by logging into your account and making the
requested changes. You cannot modify a review once it has been
Your SpaceiShare Account is integrated with our payment
Processor partner. Credit card information will be collected and
stored by our Payment Processor partner in accordance with their
credits to your credit card or bank account, as permitted by our
Payment Processor partner, in accordance with the terms of a
separate rental agreement between Hosts and Renters for a
specific Space (“Space Rental Agreement”).
You may also choose to "Close My Account" and
we will remove your account information from active use.
If you do not re-activate your account within 3 months, we will
permanently delete your account. Please note that we still
maintain information that you provided to us for audit purposes
or to comply with our legal obligations.
How Do You Access and Modify Your Personal Information or Make a
If you have an account, log in to access and to modify the
personal information stored with your account. If you have
questions or concerns about other personal information collected
by us and would like assistance accessing that information, please
How Do We Protect Your Personal Information?
We take administrative, technical and physical measures to
safeguard your personal information against unauthorized access,
unauthorized disclosure, theft and misuse. This includes
limiting access of employees to, and the use of, your personal
information through the use of passwords and graduated levels of
clearance. We do not publish all of our security measures online
because this may reduce their effectiveness. We take physical
precautions to ensure that the computer servers on which your
personal information is stored and archived are secure and that
access to such servers is protected. We educate our employees
with respect to their obligations to protect your personal
information and we require our affiliates and any third-party
service providers to take comparable steps to ensure the
protection of any of your personal information that is shared
We maintain a current SSL Certificate for out Site. Although we
take reasonable precautions against possible breaches of our
security systems, no company can fully eliminate the risks of
unauthorized access to your personal information and no website
is completely secure. We cannot guarantee that unauthorized
access, hacking, data loss or breaches of our security systems
will never occur. Accordingly, you should not transmit personal
information to us using our website if you consider that
information to be sensitive.
Links to Third-Party Websites and Social Network Plug-Ins
You may be able to access third-party websites through links
available on our websites. You may also connect to social
networks such as Facebook, Twitter, Pinterest, and LinkedIn.
These links are provided for your convenience. We do not have
any control over those third-party websites and we do not
provide any guarantee that the privacy practices of the hosts of
those websites meet our standards. Your use of such third-party
websites is at your own risk and will be governed by the privacy
not transmit personal information using those websites without
reading the privacy policies governing those websites.
You may create links between our website and social networking
sites. If you do so, we may be able to publish updates about our
products and services to your social network account through the
links that you establish. You may terminate those links at any
time by modifying your social network account.
If you are logged into a social networking site when visiting
our page, your visit to our website may be personalized based on
your social networking profile.
You may change the way social networking sites and our Sites
interact by modifying your privacy settings in your social
networking account. You can also log-out of your social
networking account before visiting our website. For more
information, please refer to your social networking site's
Notice to Persons Outside of Canada
applicable provincial law. By submitting personal information to
us, you understand that your personal information will be subject
to the laws of Canada and applicable provincial laws.